Over our 15 years of operation, Kiddisafe have recognised common concerns parents have when first starting their little ones at nursery for the first time. We get it – this is a huge step in your little one’s life and it is important that the nursery is just right!

We have compiled our list of FAQ’s asked by parents when coming in for registration visits and welcome sessions.

I’m concerned about my child’s safety when attending nursery during the Covid-19 pandemic. How are you keeping my child safe?

We have a robust Safety Measures Policy in place that you can access here. We keep up to date on the latest news and updates as they are released by the government, too, to ensure our practice is always complying with the best safety measures.

Do I need an appointment to come and visit you?

We request that you call in advance to let us know the time and date you are planning to pay us a visit, so that we are adhering to our Covid-19 safety measures policy. This will allow us to safely adapt the session in time for your visit.

What belongings should I pack for my child when they come to nursery?

Before your child starts nursery, we go through a Welcome Booklet with you and send you a copy to keep. This will include all the items we’ll need from you so we can deliver our expert care for your little one.

As a heads-up, though, this will include bringing a separate coat, set of clothes and any comforters (if necessary) to keep in the nursery at all times, in line with our Covid-19 safety measures policy.

My child has certain dietary requirements, how will you accommodate this?

We operate a fully vegetarian menu. Any specific allergies are disclosed to us at the time you register your child. These details are then kept in a place visible to our team at all times so they can double-check the list during meal times.

We also request that all parents check the Food Standards Agency allergens list to ensure that any lunch boxes provided do not contain the 14 common allergens. This can be viewed here and is available to our parents at all times on our App.

I have flexible working patterns, what sessions do you offer?

We run two five-hour sessions per day:
8am – 1pm
1pm-6pm

Should you require any extra hours, you are more than welcome to. Any extra hours are charged at the standard Creche Fee rate. We request that you book this in advance.

I don’t finish work until after the session finishes, what can I do?

I’m glad you asked. We offer a couple of options here:

You can use our creche service charged at the standard rate per hour (within opening hours) or;

You can make use of our pick-up/drop-off service. Learn more about this here.

How many children are in the room at any one time?

Ofsted determines the number of children each location can accommodate. All locations are large enough to accommodate circa 40 children per session.

What frameworks do you use to guide your learning curriculum?

We use the Early Years Foundation Stage to guide our learning in readying your little one for school. We go through the Early Learning Goals and assessment methods with you in your welcome session.

Do you have parking available at your locations?

Coleman Road: As it is located on a slip road, we recommend parking your car there and safely walking to our doors using the clear path provided for you.

Wood Hill: A car park is currently in construction and we will let you keep you updated on when this will be completed by.